Vehicle Finance Status Disclosure for JB Autos (Coleraine) LTD
 
Who are we?

JB Autos (Coleraine) LTD, a dealership acting as a credit broker in arranging finance for vehicle transactions.

Are we authorised to arrange finance for you?
Yes, we are authorised and regulated for credit-broking activities by the Financial Conduct Authority (“FCA”).  We are not a lender. Our FCA Firm Reference Number is 801440. For more information, please visit the FCA website at: www.register.fca.org.uk. Please note that business customers may not be protected under the Consumer Credit Act 1974 or FCA rules.

What can we do to help finance your vehicle?
We can introduce you (whether direct or through a specialist credit broker) to a number of finance companies  (“funders”) who may be able to finance your transaction, There are other funders to which we cannot introduce you which may also be able to offer you finance.
We will provide you with information and explanations about the finance products that may be available to you and, where we recommend a product to you to you, we will ensure that this is based on the information you give us about your needs and circumstances so that it is suitable for you. Finance is arranged subject to status and terms and conditions. We cannot guarantee that we will be able to secure finance for you.
 
Can we give you independent financial advice?
We are not independent financial advisers and so are unable to provide you with independent financial advice.

DO YOU PAY FOR OUR SERVICE?
JB Autos (Coleraine) LTD confirm the existence of commissions payable within our business (either a fixed fee or a fixed percentage of the amount you borrow). We receive commission, fees and financial remuneration for the services and products we provide and sell. The lenders we work with could pay commission at different rates. However, the amount of commission we receive from a lender does not have an effect on the amount you pay to that lender under your credit agreement.
We disclose the existence of commission and upon request, the amount of any commissions payable for transparency with our customers. We do this to ensure that the customer's decision to purchase one of our products or services is fully informed. The amount of commissions payable to any credit broker may materially influence the customer's decision to enter into the credit agreement or not. We provide commission disclosures before customers enter into any credit agreement so that our customers can rest assured that the product or service recommended to them is not based on the financial payment the broker stands to gain out of the agreement.
We are required to disclose, in good time before a credit agreement is made, the existence of commissions payable within our business. We will also disclose to you the commission model that our business relies on so you may confirm it is not discretionary. When you request it, we will disclose the amount of commissions payable. You can submit a request for a commission disclosure at any time
 
What can you do if you wish to complain about our services or contact us?
If you wish to make a complaint, please contact us:
* by writing to us at Complaints, JB AutosSales, 2 Dundooan Road Coleraine BT521SF
* by emailing jimmyboyle@live.co.uk  or
* by telephoning07857620901

If, after making a complaint to us you are still unhappy and feel the matter has not been resolved to your satisfaction, please contact the Financial Ombudsman Service “FOS” -www.financial-ombudsman.org.uk.  Please note that FOS may not be able to deal with complaints from business customers.

Further details about our complaints procedure and FOS are available on request.
If you require further information, please contact us by telephoning the above number or emailing us at  jimmyboyle@live.co.uk   or addressing your correspondence to Jimmy Boyle, JB AutosSales, 2 Dundooan Road Coleraine BT521SF
 
 


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